4Site
Support Request System
View Patch #60.000.059
Description
Patch ID:
Date Implemented:
Patch Title:
Patch Type:
Request IDs:
Bug
Enhancement
Other
03500 -
Allow 4Site document approval attachment to be RDP file instead of 4SM
Symptoms:
When 4Site is run within a Terminal Server / Citrix environment, Outlook must be run inside the same environment when launching a document routing attachment.
Solution:
The operation of 4Site within the Terminal Server / Citrix session will remain unchanged so double-clicking an attached (.4SM) file in Outlook within the session will launch DMR.exe as normal. When Outlook is run outside the Terminal Session, a (.4SM) file association will be created using a new install utility so that the association can point to a Terminal Server .RDP file or a Citrix .iCA file (or to DMR.EXE as it does currently). Since attached files cannot be passed in the command line of Terminal Server / Citrix session launches, DMR was enhanced to present an interactive list of documents awaiting approval. DMR can now be added to any CC menu as "Workflow Approval List".
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