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View Patch #60.000.024
Description
Patch ID:
Date Implemented:
Patch Title:
Patch Type:
Request IDs:
Bug
Enhancement
Other
03580 -
PO problems after switching to Windows Fax
Symptoms:
After switching to Windows Fax the following problems appeared: 1. When sending a PO batch of mixed PO's the faxed ones were transmitted OK but the e-mailed ones required a response to a pop up window specifying the number of pages to transmit. 2. On the FSRunJob form, if you click the Fax button, it blanks out the supplier fax number and you have to re-enter it. 3. A PO batch for issue and send as required, the fax ones get issued and transmitted but the e-mail ones are still in a pending status.
Solution:
When sending a purchase order via email, Crystal Reports exports the purchase order to the format selected on the Run Job Where/When tab. This format is defaulted to the value stored on the ordering segment of each supplier. Crystal 8.5 runtime requires the user to respond to a pop up window specifying the number of pages to transmit when the email format is set to Word. To get around this problem it is recommended that users set the email format to PDF (portable doc format). Choosing Fax as the transport method, no longer blanks out the Fax number. Additional: When entering a new supplier ordering segment, the default email format has been changed from Word to PDF.
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